Privacy Policy

1. Introduction

HelloJuno ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hellojuno.com.au or engage our web design and SEO services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and business information you provide when contacting us or booking a consultation.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring websites.
• Device Data: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send you project updates and communications
• Improve our website and services
• Analyse website usage and trends
• Comply with legal obligations

4. Cookies and Tracking

We use Google Analytics to understand how visitors interact with our website. This service uses cookies to collect anonymous data about your browsing behaviour. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as email marketing platforms and analytics services. These providers are contractually obligated to protect your information.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.